In this section, you can find some of the most frequently asked questions regarding the digital resources available to Richmond customers. If you have a question that isn’t listed, please get in touch with us at richmondelt.es/contact.
Yes, for the vast majority of our courses. The catalogue will be fully updated by September, with the addition of the new courses and others that are yet to be added.
Yes, the paper versions of our books provide access to the basic, digital, online version of the Student’s Book on the course website, with the exception of Pre-Primary.
To access it, the student should register on the website with the code printed on the inside of the book. If not available, your local representative will provide the school with the code.
No. In some cases the Workbook provides the student with some extra resources on the course website (e.g. games, additional auto-correcting online practice, etc.) but we do not have digital versions of the activity book on the website.
No, our websites are product websites and not platforms. They are designed to present a course and to provide access to its resources. There are no options for class or school registration, nor for teachers and students to communicate.
Furthermore, none of the individual elements of the website (Student’s Books, Games,
i-books) in and of themselves can be tracked, however they can be used to create activities or interactive sessions by integrating them in other, different telecommunications applications.
Yes. All our new English courses have an interactive, multiplatform version which allows the teacher to send all activities and track student interaction.
Yes. All our new courses that have an interactive component are compatible with all platforms.
Yes, the majority of the materials on the product websites can be shared or distributed through Google Classroom.
All downloadable materials (audio files, revision, extension and evaluation worksheets), can be downloaded and shared with the students (by attaching them to an email or storing them in Google Drive).
Teachers can also use Google Classroom to create their own interactive activities (which can be tracked) with Forms.
Videos are essentially online components but can be downloaded (right click > save video) and shared.
The Teacher’s digital materials that are normally projected in class (Teacher’s i-solutions, Teacher’s i-book), can be displayed to the students via screen-sharing, using the video call application, Google Meet. The app can be downloaded or accessed online.
Yes. The possible uses for Google Classroom listed above are also applicable to Teams. It’s possible to attach materials to communications, store and share materials (Onedrive or Sharepoint) and display them in video calls.
The platform that we use with our books have or will soon have the option for Single Sign-On with Google.
This means that it will be possible to access the platform with a Gmail username and password, with the option to transfer class configuration data from Google Classroom.
Yes. Our books are suitable for in-class learning, blended learning and distance learning. There are three options:
Yes. On any of the platforms which Richmond uses, the teacher can group or add licences for each product as they acquire them.
This is also possible on the course websites (for both students and teachers, for all levels and for Student’s Books and Workbooks of a given course).
Yes, they are compatible with Linux distributions based on Ubuntu 16.04 (2016) or later.
Yes, these products are easily accessed online, on the website of the corresponding course.
In any case, if you update to the most recent version of Linux you will be able to use the offline version.
Yes. Computers using Linux should have permission to run these products in order to be able to use them. If the digital materials are not working, it’s because they need to have their permission verified.
How are they verified?
Users should go to the folder containing the product. In the toolbar, click on ‘Preferences > Sharing’. Under the section ‘Executable text files’, check the option ‘Run executable text files on opening’.